How long is the booking processing time?
Your service appointment will be confirmed within 1 to 3 working day after the booking is made. Our team will contact you via email or the contact number you provided to confirm the cleaning schedule.
How long will my cleaning take?
Cleaning services are typically completed within 1 to 3 working days from the confirmed appointment date.
Can I amend/cancel my booking?
Amendments to bookings can be made up to 24 hours prior to the scheduled appointment time. Please call us at +65 92390851 for assistance. No cancellations are allowed within 24 hours of the scheduled appointment.
Can I request additional services or changes to my booking after confirmation?
Additional services or changes to the booking can be requested but are subject to availability. Please contact us as soon as possible to discuss any modifications.
Can I request a refund for my cleaning service?
Refunds are not available once the service has been completed and payment has been confirmed.
What are the payment modes available?
We accept PayNow for online payments. Cash payments can also be made directly to our cleaning staff upon completion of the service.